Shipping Policy

Shipping is 100% discreet. This means that the package will not have "sex doll" or anything similar written on it. We offer free worldwide shipping. After placing your order, you will receive a confirmation email, and when your doll is shipped, you will receive a shipping confirmation with a tracking number. To ensure your doll arrives quickly and safely, our sex dolls and toys are shipped to you via FedEx, UPS, DHL, or GLS.

1. We offer worldwide free shipping for all sex dolls.

2. No hidden fees and no additional charges for customers in: Europe and the USA.

3. Most areas all taxes and customs duties are included in the price and are paid by Canadoll. However, due to policy changes, some countries and regions may require the payment of additional customs duties.

4. We cannot ship to countries that have strict laws regarding our sex dolls.

5. Standard (free) shipping for custom-made orders currently takes 12-15 working days.

For customers in Canada, Norway, Hungary, and Saudi Arabia, as well as some other countries, it is not possible to pay the import fees in advance. In this case, we will share the customs fees with you and also manage the communication with customs. On average, the additional fee for you will be approximately €120 or $150 USD. In most cases, we can give you an estimated cost of the additional charges.

Generally, we ship worldwide for free to all countries, including customs clearance. If you are unsure whether we can ship to your country because your country has strict laws against sex dolls, please contact us. We will then get in touch with you and let you know shortly whether we can ship to the desired country. Of course, we will also give you an estimated delivery time. Depending on the size of your order, shipping will be handled by our transport service providers: DHL, GLS, UPS, or a freight forwarding company.

Generally, it takes our manufacturers 1 to 4 weeks to produce custom-made sex dolls. In addition, there is the shipping time, which is 12-15 working days for free shipping. The total time from the date of order is approximately one to one and a half months.

All our packages are shipped completely anonymously and discreetly. All orders from canadoll.com are shipped in plain packaging. If you require more information, please read our privacy policy.